1. 14-Day Risk-Free Full Trial Policy
We believe you should experience the speed, zero-leakage math, and offline muster roll marking of Lezore on your active construction sites before committing financially.
Full access to offline attendance, worker master rosters, and statutory payroll math.
Get started instantly with your work email or phone. No credit card or auto-debit mandate required.
If you decide not to upgrade, your workspace safely shifts to read-only with zero hidden charges.
2. 1-Click Subscription Cancellation
You may cancel your recurring monthly or annual subscription at any moment directly from Settings > Billing & Plan.
- No Penalties: We do not charge cancellation fees or enforce locked-in retention barriers.
- Active Period Continuity: Upon cancellation, your workspace remains fully operational until the end of the currently billed cycle.
- No Subsequent Charges: Your payment method will not be debited for future renewal cycles.
3. 7-Day 100% Money-Back Guarantee
If you upgrade to a paid subscription (Starter, Pro, or Enterprise) and discover that Lezore does not meet your site operational requirements, we offer a 100% full refund within seven (7) calendar days of your initial subscription purchase or first renewal charge.
To request a refund within the 7-day window, simply send an email from your registered account to billing@labourx.in with your Organization Name and Invoice Number. Our finance team processes approvals within 24 business hours.
4. RBI-Compliant Payment Reversal Timelines
Approved refunds are credited directly back to the original source payment instrument (UPI, Corporate Net Banking, Credit/Debit Card) via our authorized Reserve Bank of India (RBI) regulated payment partners (Razorpay / Cashfree Payments).
| Payment Method | Gateway Processing Time | Bank Credit Turnaround (TAT) |
|---|---|---|
| UPI (PhonePe, GPay, Paytm) | Immediate (within 24 hours) | 24 to 48 hours |
| Credit / Debit Cards | Within 24 hours | 5 to 7 standard banking working days |
| Corporate Net Banking | Within 24 hours | 3 to 5 banking working days |
5. Non-Refundable Scenarios & Exclusions
Refunds will not be issued under the following circumstances:
- Refund requests submitted after the expiration of the 7-day initial satisfaction window.
- Accounts terminated due to fraud, security breaches, or material violation of our Terms of Service.
- Custom enterprise on-site engineering or bespoke data migration services once completed and accepted.
6. Billing Support & Grievance Contact
If you have questions regarding an invoice charge, tax deduction (TDS), GST credit, or payment reconciliation: